Please help us improve our service by completing this survey.

Enter the required 6-digit Invoice Number
1. Our customer service representative was helpful when you called.	Strongly Agree	Moderately Agree	Neither Agree nor Disagree	Somewhat Disagree	Strongly Disagree	Unknown or No Opinion
2. Our customer service representative was knowledgeable.	Strongly Agree	Moderately Agree	Neither Agree nor Disagree	Somewhat Disagree	Strongly Disagree	Unknown or No Opinion
3. Our customer service representative was successful in scheduling your service at a time that was best for you.	Strongly Agree	Moderately Agree	Neither Agree nor Disagree	Somewhat Disagree	Strongly Disagree	Unknown or No Opinion
4. Our customer service representative explained what to expect from our service.	Strongly Agree	Moderately Agree	Neither Agree nor Disagree	Somewhat Disagree	Strongly Disagree	Unknown or No Opinion
5. The price you paid was fair for the service you received.	Strongly Agree	Moderately Agree	Neither Agree nor Disagree	Somewhat Disagree	Strongly Disagree	Unknown or No Opinion
6. You are pleased with the effectiveness of the service you received.	Strongly Agree	Moderately Agree	Neither Agree nor Disagree	Somewhat Disagree	Strongly Disagree	Unknown or No Opinion
7. Our service person was respectful.	Strongly Agree	Moderately Agree	Neither Agree nor Disagree	Somewhat Disagree	Strongly Disagree	Unknown or No Opinion
8. Our service person projected a professional image.	Strongly Agree	Moderately Agree	Neither Agree nor Disagree	Somewhat Disagree	Strongly Disagree	Unknown or No Opinion
9. Our service person was courteous.	Strongly Agree	Moderately Agree	Neither Agree nor Disagree	Somewhat Disagree	Strongly Disagree	Unknown or No Opinion
10. Buffalo Exterminating consistently provides you with outstanding service and value.	Strongly Agree	Moderately Agree	Neither Agree nor Disagree	Somewhat Disagree	Strongly Disagree	Unknown or No Opinion
COMMENTS
What do you like about our service? What can we do to make our service better?